microsoft.public.windowsxp.security_admin

Hi,

I'm having similar problems with missing accounts on the welcome screen. I
tried to do the alt ctrl del sign on; however, none of the accounts are
accepting the passwords and I know they are correct.

Any other suggestions?

"Nepatsfan" wrote:

> Post back if you run into any problems Tuesday.
>
> Good luck
>
> Nepatsfan
>
> "Ken Triebold" wrote in message
> news:OG0xln4WIHA.5132@TK2MSFTNGP02.phx.gbl...
> > Thank you Nepatsfan for the great suggestions. I will give them a try on
> > Tuesday when the library is open again. By the way you are probably right
> > about this computer being on XP Home. I know I checked what the operating
> > system was on one of the other computers and it was XP Pro so I assumed that
> > all four computers were on XP Pro but I was probably wrong. I will check that
> > on Tuesday also.
> >
> >
> > "Nepatsfan" wrote in message
> > news:%232WrEM4WIHA.5340@TK2MSFTNGP06.phx.gbl...
> >> "Ken Triebold" wrote in message
> >> news:ewb7nr2WIHA.4696@TK2MSFTNGP05.phx.gbl...
> >>>I have volunteered to keep the computers running at my local library. We have
> >>>four computers on an Ethernet network. They are all running Windows XP Pro.
> >>>One of them has a user account problem.
> >>>
> >>> There are three user accounts: the administrator account is Exec,which
> >>> requires a password, and there are two limited user accounts (all and
> >>> child), which do not require a password. Recently, only the Exec account
> >>> appears at the Windows logon screen. Because of that, there is no way to
> >>> login to all or child, thus rendering this computer unusable to the general
> >>> public. Thinking that these two user accounts may have been deleted somehow,
> >>> I tried to create a new "all" user account, but Windows told me that this
> >>> account already exists.
> >>>
> >>> I did some searching for this problem on the Microsoft web site and found a
> >>> fix that seemed to match my situation. The instructions for the fix were to
> >>> right click on My Computer, then click on Manage, then expand the node
> >>> "Users and Groups". After doing that, I should be able to see the all and
> >>> child user accounts and that they should be lined out in red which indicates
> >>> that they have been disabled. It goes on to say that I can right click on
> >>> each of them and then enable them. Well, when I follow these instructions,
> >>> all goes well up to the point where I get to Manage. After getting into
> >>> manage, there is no node for "Users and Groups".
> >>>
> >>> Does anyone have any suggestions for restoring the two user accounts that I
> >>> have lost? Sorry for the long post.
> >>>
> >>
> >>
> >> First off, the fact that Local Users and Groups is not listed in Computer
> >> Management would seem to indicate that this computer is running XP Home
> >> Edition. You might want to check on that by going to Start -> Run and
> >> entering lusrmgr.msc in the Open box. The Local Users and Groups snapin is
> >> not available for the Microsoft Management Console in XP Home Edition.
> >>
> >> As for the missing user accounts, see if you can log on by doing the
> >> following.
> >>
> >> At the Welcome screen, hit the Ctrl + Alt + Del keys twice to bring up the
> >> Logon To Windows dialog. See if you can log into these missing accounts by
> >> entering their names in the User Name box. If you're able to log on to the
> >> accounts, go to Control Panel -> User Accounts. Click on the accounts icon
> >> and look on the right hand side for their account status. I'm betting that
> >> they are listed as a Guest account.
> >>
> >> To recover those accounts, do the following;
> >>
> >> Go to Start -> Run and enter cmd.exe in the Open box to launch a Command
> >> Prompt window.
> >> Enter the following command at the prompt.
> >>
> >> net localgroup users /add all
> >>
> >> After you hit the Enter key you should be told that the command completed
> >> successfully.
> >> Next, enter this command.
> >>
> >> net localgroup users /add child
> >>
> >> Hit Enter and you should see confirmation that the command completed
> >> successfully.
> >>
> >> Log off from the Exec account and see if you can log onto those accounts from
> >> the Welcome screen.
> >>
> >> Note: The situation you describe sounds as if someone logged on with the Exec
> >> account and tried to make the all and child accounts members of the Power
> >> Users group. That can't be done in Windows XP Home Edition.
> >>
> >> Go to Start -> Run and enter control userpasswords2 in the Open box.
> >> The alternate User Accounts applet will be launched.
> >> On the Users page, click an entry in the list of user accounts so it's
> >> highlighted.
> >> Hit the Properties button.
> >> In the account's properties sheet, click on the Group Membership tab.
> >> If you select Standard User (Power Users Group) and hit the OK button, an
> >> error message will appear if the computer is running XP Home Edition.
> >> Unfortunately, taking these actions will result in the account being removed
> >> from the Users group and placed in the Guest group.
> >> It will not appear on the Welcome screen or in the User Accounts applet in
> >> Control Panel.
> >> The account will only be visible at a command prompt using the net user
> >> command.
> >>
> >> Good luck
> >>
> >> Nepatsfan
> >>
> >>
> >>
> >
> >
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