microsoft.public.windowsxp.security_admin

I have chased this porblem all over the Net and my computer and have recorded
the following list of issues:

When I attempt to install Installer V3.1 I receive the error

KB893803v2 Setup eror:
Setup could nodt verify the file Update.inf. Make sure the Cryptographic
service is running on this computer.

When I attempt to start Cryptographic Service I receive the following errors:

// First
When a start was attempted form the Control panel/ Administrative Tools/
Services
Could not start the Cryptographic Services service on Local Computer.
Error 193:0xc1

I have checked permissions and all appears to be as it should be

//Next step
When a stop and re-start was attempted from the cmd prompt with the
following commands:
C:\net stop cryptsvc
"The service could not be controlled in its present state."

C:\net start cryptsvc
"The Cryptographic Services servce is starting"
and after a breif pause
"The Cryptographic Services servce could not be started."
A system error has occured.

*** is not a valid Win32 application.

I have visited a few websites that address this error but none with a
solution that works so far.
I even tried a registry cleanup tool to no avail. I am at the point that I
believe it may be necessary to re-install Windows XP

--
rjb


"Lanwench [MVP - Exchange]" wrote:

> Reg wrote:
> > I tried to install Installer 3.1 but I get the following error:
> >
> > "Setup could not verify the integrity of the file Update.inf.
> > Make sure the Cryptographic service is running on this computer".
> >
> > I have no idea how to get past that one.
>
> And what did you find when you googled for the message? :-)
>
>
> >
> >> Reg wrote:
> >>> I recently uninstalled Norton 360 in response to an error message
> >>> that I received from that program. When I went to re-install I
> >>> received an error message indicating that ""Setup cannot run because
> >>> there was a problem authenticating your Microsoft Windows
> >>> Instalaller". I attempted to re-install the windows installer from
> >>> the Symantec website and received another error message indicating
> >>> that "Setup could not verify the integrity of the file Update.inf.
> >>> Make sure the Cryptographic service is running on this computer".
> >>> Symantec support was not able to assist me any further and sugested
> >>> that I contact Microsoft. I am having difficulty contacting the
> >>> technical support so was wondering if anyone out there has any
> >>> suggestions.
> >>> Frustrated
> >>
> >> You can't call Microsoft unless you want to pay them. But you can
> >> google for the latest version of Windows Installer for download
> >> (3.1, I believe). You can also google for the exact error message
> >> you're seeing.
> >>
> >> Personally, I abhor Norton's desktop stuff - it's huge and bloated,
> >> and Symantec support leaves much to be desired. I'd use a hardware
> >> firewall appliance, the windows firewall, and decent plain-vanilla
> >> antivirus software.
>
>
>
>