Try to copy and past into your browser or try to search for Norton Removal
Tool and download it from Norton website.
Also try this:
Open a run command and type in:
regsvr32 urlmon.dll click [OK] Reboot your machine and see if you will be
able to open the link.
HTH.
nass
----
http://www.nasstec.co.uk
"DRP" wrote:
> Thanks nass, but I was unable to get the link to open.
> --
>
> "nass" wrote:
>
> >
> >
> > "DRP" wrote:
> >
> > > My husband down loaded a Norton 360 trial program in Dec., and we have not
> > > been able to delete it. We continue to get the following message: "Setup
> > > Error; Another installation is currently running. Please wait for it to
> > > complete and try again." I have tried everything I could find on the internet
> > > (I think), and am unable to delete it. For work purposes, I have to load a
> > > company version of Norton, and it will not load as long as I have this temp
> > > program loaded. Does anyone have an answer or sugggestion as to how to
> > > correct this problem?
> > > --
> >
> >
> > You can download the Norotn Removal Tool, then run disk cleanup and try the
> > Other security Suite for Norton you got:
> > Download and run the Norton Removal Tool
> > http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument
> > HTH.
> > nass
> > ----
> > http://www.nasstec.co.uk